Shipping Policy

Pandemonium Games offers three methods of shipping:

1. Postnet-to-Postnet

Given the current issues faced by the SA Post Office, we prefer to ship parcels via Postnet. Postnet offers a service similar to standard post whereby parcels are shipped from one Postnet to another, anywhere in the country. Delivery typically occurs within 2 to 3 working days and you will be contacted by the receiving Postnet when your parcel is available for collection. To ensure that we are able to ship your parcel as soon as possible after your order is placed, please ensure that you enter the address of your nearest/most convenient Postnet in the customer information section of the checkout, rather than your own, and provide your cellphone number so you can be contacted when your parcel arrives.

Note that orders over R1,500 ship free. The option will automatically appear should your cart be the appropriate size. Be sure to select it though as the cart will not default to it.

2. Courier to your door via Courier Guy

Courier to your door is available via Courier Guy. Please ensure that your customer information is up-to-date and lists the address you'd like your parcel delivered to. Note that door-to-door courier within the Western Cape is cheaper than that to the rest of the country. Please make sure that you choose the correct option during checkout depending on your location.

3. Collection in Cape Town

Orders can be collected from our premises in Plumstead, Cape Town at Gabriel House, Unit 1, 203 Main Road (we're in the building that looks like a castle, next to the Checkers) during the following operating hours:

Tuesday to Friday: 10am to 5pm
Saturday: 10am to 4pm
Sunday: 10am to 2pm

Should you wish to collect your parcel outside of these hours, please contact us at and we will do our best to accommodate you.